All claim types for North Edinburgh and Castle Credit Union Limited
9 claim types appearing in Ombudsman decisions involving North Edinburgh and Castle Credit Union Limited.
All claim types for North Edinburgh and Castle Credit Union Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Irresponsible lending | 34 | 7 | 1 | 26 | 22% |
| 2 | Account closure without notice | 2 | 1 | 1 | 0 | 75% |
| 3 | Account administration errors | 2 | 1 | 0 | 1 | 50% |
| 4 | Debt collection practices | 2 | 2 | 0 | 0 | 100% |
| 5 | Service failures generally | 1 | 0 | 1 | 0 | 50% |
| 6 | Fraud reimbursement (APP scams) | 1 | 1 | 0 | 0 | 100% |
| 7 | Mortgage administration / arrears handling | 1 | 1 | 0 | 0 | 100% |
| 8 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 9 | Credit file / adverse marker disputes | 1 | 0 | 0 | 1 | 0% |