Veste

North Edinburgh and Castle Credit Union Limited trading as Castle Community Bank (CCB): Ombudsman complaint record

5 published Financial Ombudsman decisions. 40% of them went the complainant's way.

At a glance

Decisions published5
Upheld2
Partially upheld0
Not upheld3
Uphold rate40%
Last 30 days3
Last 12 months5
First decision2026-04-22T00:00:00+00:00
Most recent2026-06-04T00:00:00+00:00

Most common claim types

No decisions in this period.

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Personal loan10010%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-61224372026-06-04T00:00:00+00:00North Edinburgh and Castle Credit Union Limited trading as Castle Community Bank (CCB)loanNot upheld
DRN-62637532026-05-29T00:00:00+00:00North Edinburgh and Castle Credit Union Limited trading as Castle Community Bank (CCB)fixed sum loanNot upheld
DRN-63527912026-05-21T00:00:00+00:00North Edinburgh and Castle Credit Union Limited trading as Castle Community Bank (CCB)loanUpheld
DRN-63484562026-05-11T00:00:00+00:00North Edinburgh and Castle Credit Union Limited trading as Castle Community Bank (CCB)loanUpheld
DRN-62810122026-04-22T00:00:00+00:00North Edinburgh and Castle Credit Union Limited trading as Castle Community Bank (CCB)loanNot upheld