NFU Mutual Select Investments Limited: Ombudsman complaint record
4 published Financial Ombudsman decisions. 25% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 1 |
| Partially upheld | 0 |
| Not upheld | 3 |
| Uphold rate | 25% |
| Last 30 days | 0 |
| Last 12 months | 1 |
| First decision | 2017-08-04T00:00:00+00:00 |
| Most recent | 2026-05-11T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | General financial advice | 1 | 0 | 0 | 1 | 0% |
| 2 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |
| 3 | Pension transfer advice | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Pension | 2 | 1 | 0 | 1 | 50% |
| 2 | Investment | 1 | 0 | 0 | 1 | 0% |
| 3 | Savings / ISA | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6335630 | 2026-05-11T00:00:00+00:00 | NFU Mutual Select Investments Limited | pension | Upheld |
| DRN-3547690 | 2024-10-23T00:00:00+00:00 | NFU Mutual Select Investments Limited | personal pension / QROPS | Not upheld |
| DRN-5182318 | 2019-11-11T00:00:00+00:00 | NFU Mutual Select Investments Limited | Stocks and Shares ISA | Not upheld |
| DRN-9377674 | 2017-08-04T00:00:00+00:00 | NFU Mutual Select Investments Limited | ISA investment | Not upheld |