NewDay Ltd trading as Fluid Credit Card: Ombudsman complaint record
3 published Financial Ombudsman decisions. 17% of them went the complainant's way.
At a glance
| Decisions published | 3 |
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| Upheld | 0 |
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| Partially upheld | 1 |
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| Not upheld | 2 |
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| Uphold rate | 17% |
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| Last 30 days | 2 |
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| Last 12 months | 3 |
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| First decision | 2026-04-14T00:00:00+00:00 |
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| Most recent | 2026-05-27T00:00:00+00:00 |
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Most common claim types
No decisions in this period.
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Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|
| 1 | Credit card | 1 | 0 | 0 | 1 | 0% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|
| DRN-6368095 | 2026-05-27T00:00:00+00:00 | NewDay Ltd trading as Fluid Credit Card | credit card | Not upheld |
| DRN-6171902 | 2026-05-26T00:00:00+00:00 | NewDay Ltd trading as Fluid Credit Card | credit card | Partially upheld |
| DRN-6002733 | 2026-04-14T00:00:00+00:00 | NewDay Ltd trading as Fluid Credit Card | credit card | Not upheld |