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NewDay Ltd trading as Fluid: Ombudsman complaint record

5 published Financial Ombudsman decisions. 10% of them went the complainant's way.

At a glance

Decisions published5
Upheld0
Partially upheld1
Not upheld4
Uphold rate10%
Last 30 days1
Last 12 months5
First decision2026-04-13T00:00:00+00:00
Most recent2026-06-03T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

No decisions in this period.

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Recent decisions

ReferenceDateFirmProductOutcome
DRN-61794442026-06-03T00:00:00+00:00NewDay Ltd trading as Fluidcredit cardNot upheld
DRN-62949172026-05-13T00:00:00+00:00NewDay Ltd, trading as Fluidcredit cardNot upheld
DRN-62792192026-05-06T00:00:00+00:00NewDay Ltd trading as Fluidcredit cardNot upheld
DRN-61405932026-04-23T00:00:00+00:00NewDay Ltd trading as Fluidcredit cardPartially upheld
DRN-62562892026-04-13T00:00:00+00:00NewDay Ltd trading as Fluidcredit cardNot upheld