NewDay Ltd trading as Debenhams: Ombudsman complaint record
2 published Financial Ombudsman decisions. 50% of them went the complainant's way.
At a glance
| Decisions published | 2 |
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| Upheld | 0 |
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| Partially upheld | 2 |
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| Not upheld | 0 |
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| Uphold rate | 50% |
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| Last 30 days | 2 |
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| Last 12 months | 2 |
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| First decision | 2026-06-16T00:00:00+00:00 |
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| Most recent | 2026-06-24T00:00:00+00:00 |
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See every claim type
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|
| 1 | Credit card | 2 | 0 | 2 | 0 | 50% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|
| DRN-6449963 | 2026-06-24T00:00:00+00:00 | NewDay Ltd trading as Debenhams | credit card | Partially upheld |
| DRN-6404307 | 2026-06-16T00:00:00+00:00 | NewDay Ltd trading as Debenhams | credit card | Partially upheld |