New Wave Capital (trading as Capital on Tap): Ombudsman complaint record
2 published Financial Ombudsman decisions. 25% of them went the complainant's way.
At a glance
| Decisions published | 2 |
|---|---|
| Upheld | 0 |
| Partially upheld | 1 |
| Not upheld | 1 |
| Uphold rate | 25% |
| Last 30 days | 0 |
| Last 12 months | 2 |
| First decision | 2026-05-15T00:00:00+00:00 |
| Most recent | 2026-05-15T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
No decisions in this period.
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6279739 | 2026-05-15T00:00:00+00:00 | New Wave Capital (trading as Capital on Tap) | business loan (revolving credit facility) | Not upheld |
| DRN-6362456 | 2026-05-15T00:00:00+00:00 | New Wave Capital (trading as Capital on Tap) | business credit facility (revolving credit) | Partially upheld |