Veste

New Wave Capital Limited (trading as Capital on Tap): Ombudsman complaint record

2 published Financial Ombudsman decisions. 25% of them went the complainant's way.

At a glance

Decisions published2
Upheld0
Partially upheld1
Not upheld1
Uphold rate25%
Last 30 days2
Last 12 months2
First decision2026-05-29T00:00:00+00:00
Most recent2026-05-29T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Credit card101050%
2Other regulated product10010%

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Recent decisions

ReferenceDateFirmProductOutcome
DRN-60573602026-05-29T00:00:00+00:00New Wave Capital Limited trading as Capital on Taprevolving credit facilityPartially upheld
DRN-60573532026-05-29T00:00:00+00:00New Wave Capital Limited (trading as Capital on Tap)business credit facilityNot upheld