Motability Operations Limited (MOL): Ombudsman complaint record
4 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 4 |
| Uphold rate | 0% |
| Last 30 days | 3 |
| Last 12 months | 4 |
| First decision | 2026-04-20T00:00:00+00:00 |
| Most recent | 2026-06-10T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor finance (PCP / HP) | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6348772 | 2026-06-10T00:00:00+00:00 | Motability Operations Limited (MOL) | motor finance (hire agreement) | Not upheld |
| DRN-6226304 | 2026-05-28T00:00:00+00:00 | Motability Operations Limited (MOL) | hire agreement (regulated consumer credit agreement for vehicle) | Not upheld |
| DRN-6337894 | 2026-05-28T00:00:00+00:00 | Motability Operations Limited (MOL) | car hire agreement | Not upheld |
| DRN-6232293 | 2026-04-20T00:00:00+00:00 | Motability Operations Limited (MOL) | vehicle lease/hire agreement (Motability Scheme) | Not upheld |