Monzo Bank Limited trading as Monzo: Ombudsman complaint record
2 published Financial Ombudsman decisions. 25% of them went the complainant's way.
At a glance
| Decisions published | 2 |
|---|
| Upheld | 0 |
|---|
| Partially upheld | 1 |
|---|
| Not upheld | 1 |
|---|
| Uphold rate | 25% |
|---|
| Last 30 days | 1 |
|---|
| Last 12 months | 2 |
|---|
| First decision | 2026-04-28T00:00:00+00:00 |
|---|
| Most recent | 2026-05-27T00:00:00+00:00 |
|---|
Most common claim types
No decisions in this period.
See every claim type
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|
| 1 | Current account | 1 | 0 | 0 | 1 | 0% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|
| DRN-6269947 | 2026-05-27T00:00:00+00:00 | Monzo Bank Limited trading as Monzo | current account | Partially upheld |
| DRN-6052865 | 2026-04-28T00:00:00+00:00 | Monzo Bank Limited trading as Monzo | current account | Not upheld |