Veste

MONAVATE LTD: Ombudsman complaint record

3 published Financial Ombudsman decisions. 83% of them went the complainant's way.

At a glance

Decisions published3
Upheld2
Partially upheld1
Not upheld0
Uphold rate83%
Last 30 days1
Last 12 months3
First decision2025-10-24T00:00:00+00:00
Most recent2026-07-07T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Service failures generally2200100%
2Card / payment disputes101050%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Other regulated product211075%
2Current account1100100%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64180602026-07-07T00:00:00+00:00Monavate Ltde-money accountUpheld
DRN-61937112026-03-06T00:00:00+00:00MONAVATE LTDprepaid debit cardUpheld
DRN-56070542025-10-24T00:00:00+00:00MONAVATE LTDpre-loaded cardPartially upheld