Metro Bank PLC (trading as RateSetter): Ombudsman complaint record
3 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 3 |
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| Upheld | 0 |
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| Partially upheld | 0 |
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| Not upheld | 3 |
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| Uphold rate | 0% |
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| Last 30 days | 2 |
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| Last 12 months | 3 |
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| First decision | 2026-05-05T00:00:00+00:00 |
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| Most recent | 2026-06-10T00:00:00+00:00 |
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Most common claim types
No decisions in this period.
See every claim type
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|
| 1 | Personal loan | 2 | 0 | 0 | 2 | 0% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
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| DRN-6197400 | 2026-06-10T00:00:00+00:00 | Metro Bank PLC, trading as RateSetter | loan | Not upheld |
| DRN-6180091 | 2026-06-03T00:00:00+00:00 | Metro Bank PLC (trading as RateSetter) | loan | Not upheld |
| DRN-6080499 | 2026-05-05T00:00:00+00:00 | Metro Bank PLC trading as RateSetter | loan | Not upheld |