All claim types for Marshmallow Financial Services Ltd
8 claim types appearing in Ombudsman decisions involving Marshmallow Financial Services Ltd.
All claim types for Marshmallow Financial Services Ltd
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 7 | 5 | 0 | 2 | 71% |
| 2 | Other regulated complaint | 4 | 1 | 1 | 2 | 38% |
| 3 | Account administration errors | 3 | 1 | 0 | 2 | 33% |
| 4 | General financial advice | 1 | 0 | 0 | 1 | 0% |
| 5 | Motor insurance, claim handling | 1 | 0 | 0 | 1 | 0% |
| 6 | Motor insurance, total loss valuation | 1 | 0 | 0 | 1 | 0% |
| 7 | Complaints handling failures | 1 | 1 | 0 | 0 | 100% |
| 8 | Account closure without notice | 1 | 1 | 0 | 0 | 100% |