All claim types for Marsh Finance Ltd
10 claim types appearing in Ombudsman decisions involving Marsh Finance Ltd.
All claim types for Marsh Finance Ltd
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Goods and services under S75 | 44 | 25 | 5 | 14 | 62% |
| 2 | Irresponsible lending | 25 | 16 | 0 | 9 | 64% |
| 3 | Credit file / adverse marker disputes | 10 | 5 | 1 | 4 | 55% |
| 4 | Account administration errors | 7 | 3 | 2 | 2 | 57% |
| 5 | PCP / HP mis-selling | 6 | 3 | 2 | 1 | 67% |
| 6 | Service failures generally | 5 | 3 | 1 | 1 | 70% |
| 7 | Mortgage administration / arrears handling | 3 | 1 | 1 | 1 | 50% |
| 8 | Motor insurance, claim handling | 2 | 0 | 0 | 2 | 0% |
| 9 | Debt collection practices | 1 | 0 | 0 | 1 | 0% |
| 10 | Complaints handling failures | 1 | 0 | 0 | 1 | 0% |