Marks & Spencer Financial Services Plc trading as M&S Bank: Ombudsman complaint record
2 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 2 |
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| Upheld | 0 |
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| Partially upheld | 0 |
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| Not upheld | 2 |
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| Uphold rate | 0% |
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| Last 30 days | 2 |
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| Last 12 months | 2 |
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| First decision | 2026-05-21T00:00:00+00:00 |
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| Most recent | 2026-05-27T00:00:00+00:00 |
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Most common claim types
No decisions in this period.
See every claim type
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|
| 1 | Credit card | 2 | 0 | 0 | 2 | 0% |
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
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| DRN-6337834 | 2026-05-27T00:00:00+00:00 | Marks & Spencer Financial Services plc trading as M&S Bank | credit card | Not upheld |
| DRN-6375415 | 2026-05-21T00:00:00+00:00 | Marks & Spencer Financial Services Plc trading as M&S Bank | credit card | Not upheld |