LONDON & COUNTRY MORTGAGES LIMITED: Ombudsman complaint record
7 published Financial Ombudsman decisions. 21% of them went the complainant's way.
At a glance
| Decisions published | 7 |
|---|---|
| Upheld | 1 |
| Partially upheld | 1 |
| Not upheld | 5 |
| Uphold rate | 21% |
| Last 30 days | 1 |
| Last 12 months | 7 |
| First decision | 2026-03-16T00:00:00+00:00 |
| Most recent | 2026-05-22T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | General financial advice | 1 | 1 | 0 | 0 | 100% |
| 2 | Service failures generally | 1 | 0 | 1 | 0 | 50% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage | 3 | 1 | 1 | 1 | 50% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6379173 | 2026-05-22T00:00:00+00:00 | LONDON & COUNTRY MORTGAGES LIMITED | mortgage | Not upheld |
| DRN-6269237 | 2026-05-13T00:00:00+00:00 | LONDON & COUNTRY MORTGAGES LIMITED | mortgage | Not upheld |
| DRN-6307891 | 2026-05-08T00:00:00+00:00 | London & Country Mortgages Limited | insurance - income protection | Not upheld |
| DRN-6044105 | 2026-05-07T00:00:00+00:00 | LONDON & COUNTRY MORTGAGES LIMITED | mortgage | Not upheld |
| DRN-6325005 | 2026-05-01T00:00:00+00:00 | London & Country Mortgages Limited | mortgage | Not upheld |
| DRN-6015990 | 2026-03-18T00:00:00+00:00 | LONDON & COUNTRY MORTGAGES LIMITED | mortgage | Upheld |
| DRN-5936504 | 2026-03-16T00:00:00+00:00 | LONDON & COUNTRY MORTGAGES LIMITED | mortgage | Partially upheld |