LMAX Broker Limited: Ombudsman complaint record
4 published Financial Ombudsman decisions. 50% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 2 |
| Partially upheld | 0 |
| Not upheld | 2 |
| Uphold rate | 50% |
| Last 30 days | 0 |
| Last 12 months | 1 |
| First decision | 2021-01-26T00:00:00+00:00 |
| Most recent | 2026-05-11T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 3 | 1 | 0 | 2 | 33% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment | 4 | 2 | 0 | 2 | 50% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6350225 | 2026-05-11T00:00:00+00:00 | LMAX Broker Limited | trading account / financial derivatives | Upheld |
| DRN-4217095 | 2024-05-14T00:00:00+00:00 | LMAX Broker Limited | Contracts for Difference (CFD) | Not upheld |
| DRN-3475717 | 2022-12-09T00:00:00+00:00 | LMAX Broker Limited | leveraged trading account / CFD trading | Not upheld |
| DRN-2509613 | 2021-01-26T00:00:00+00:00 | LMAX Broker Limited | investment/trading account | Upheld |