All claim types for Lloyds Bank Insurance Services Limited
10 claim types appearing in Ombudsman decisions involving Lloyds Bank Insurance Services Limited.
All claim types for Lloyds Bank Insurance Services Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated complaint | 15 | 2 | 0 | 13 | 13% |
| 2 | Service failures generally | 15 | 1 | 0 | 14 | 7% |
| 3 | Home insurance claim disputes | 11 | 1 | 1 | 9 | 14% |
| 4 | Travel / life insurance claim disputes | 5 | 0 | 0 | 5 | 0% |
| 5 | PPI mis-selling | 4 | 0 | 0 | 4 | 0% |
| 6 | Account administration errors | 3 | 0 | 0 | 3 | 0% |
| 7 | Motor insurance, claim handling | 2 | 1 | 0 | 1 | 50% |
| 8 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |
| 9 | Debt collection practices | 1 | 0 | 0 | 1 | 0% |
| 10 | Complaints handling failures | 1 | 1 | 0 | 0 | 100% |