All claim types for Liverpool Victoria Life Company Limited
9 claim types appearing in Ombudsman decisions involving Liverpool Victoria Life Company Limited.
All claim types for Liverpool Victoria Life Company Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Travel / life insurance claim disputes | 7 | 1 | 0 | 6 | 14% |
| 2 | Account administration errors | 6 | 4 | 1 | 1 | 75% |
| 3 | Service failures generally | 3 | 2 | 0 | 1 | 67% |
| 4 | Other regulated complaint | 2 | 0 | 0 | 2 | 0% |
| 5 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |
| 6 | PPI mis-selling | 1 | 0 | 0 | 1 | 0% |
| 7 | Complaints handling failures | 1 | 0 | 1 | 0 | 50% |
| 8 | Pension transfer advice | 1 | 0 | 0 | 1 | 0% |
| 9 | Mortgage administration / arrears handling | 1 | 0 | 0 | 1 | 0% |