Veste

LEASYS UK LTD: Ombudsman complaint record

30 published Financial Ombudsman decisions. 45% of them went the complainant's way.

At a glance

Decisions published30
Upheld12
Partially upheld3
Not upheld15
Uphold rate45%
Last 30 days0
Last 12 months13
First decision2017-08-07T00:00:00+00:00
Most recent2026-04-28T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Goods and services under S751270558%
2PCP / HP mis-selling411238%
3Service failures generally411238%
4Credit file / adverse marker disputes320167%
5Other regulated complaint20020%
6Unknown / needs review1100100%
7Investment mis-selling10010%
8Motor insurance, claim handling10010%
9Card / payment disputes10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)21111955%
2Other regulated product811619%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63218522026-04-28T00:00:00+00:00LEASYS UK LTDPersonal Contract Hire (vehicle financing)Partially upheld
DRN-61650692026-03-30T00:00:00+00:00LEASYS UK LTDcar hire agreementNot upheld
DRN-61829652026-03-02T00:00:00+00:00LEASYS UK LTDcar finance (regulated hire agreement)Partially upheld
DRN-61123212026-01-30T00:00:00+00:00LEASYS UK LTDpersonal hire agreement (car lease)Upheld
DRN-60232372026-01-22T00:00:00+00:00LEASYS UK LTDvehicle hire agreementNot upheld
DRN-58730802025-12-09T00:00:00+00:00LEASYS UK LTDcar hire agreementUpheld
DRN-59702262025-11-26T00:00:00+00:00LEASYS UK LTDcar lease (Personal Contract Hire)Upheld
DRN-56014022025-08-29T00:00:00+00:00LEASYS UK LTDhire agreement / car leaseNot upheld