KW Wealth Planning Limited: Ombudsman complaint record
5 published Financial Ombudsman decisions. 50% of them went the complainant's way.
At a glance
| Decisions published | 5 |
|---|---|
| Upheld | 2 |
| Partially upheld | 1 |
| Not upheld | 2 |
| Uphold rate | 50% |
| Last 30 days | 0 |
| Last 12 months | 3 |
| First decision | 2023-11-14T00:00:00+00:00 |
| Most recent | 2026-04-07T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | General financial advice | 2 | 1 | 1 | 0 | 75% |
| 2 | Investment mis-selling | 2 | 1 | 0 | 1 | 50% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Pension | 3 | 1 | 1 | 1 | 50% |
| 2 | Investment | 2 | 1 | 0 | 1 | 50% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6204080 | 2026-04-07T00:00:00+00:00 | KW Wealth Planning Limited | pension | Not upheld |
| DRN-5255667 | 2025-12-11T00:00:00+00:00 | KW Wealth Planning Limited | discretionary managed investment portfolio | Not upheld |
| DRN-5745059 | 2025-09-30T00:00:00+00:00 | KW Wealth Planning Limited | pension/investment | Partially upheld |
| DRN-4491325 | 2024-04-29T00:00:00+00:00 | KW Wealth Planning Limited | pension | Upheld |
| DRN-4428467 | 2023-11-14T00:00:00+00:00 | KW Wealth Planning Limited | investment portfolio management (discretionary) | Upheld |