Jupiter Unit Trust Managers Limited: Ombudsman complaint record

13 published Financial Ombudsman decisions. 15% of them went the complainant's way.

At a glance

Decisions published	13
Upheld	1
Partially upheld	2
Not upheld	10
Uphold rate	15%
Last 30 days	0
Last 12 months	2
First decision	2013-06-24T00:00:00+00:00
Most recent	2026-04-29T00:00:00+00:00

Most common claim types

#	Name	Complaints	Upheld	Partially upheld	Not upheld	Uphold rate
1	Service failures generally	5	0	1	4	10%
2	Account administration errors	4	0	1	3	12%
3	Investment mis-selling	3	0	0	3	0%

See every claim type

Products complained about

#	Name	Complaints	Upheld	Partially upheld	Not upheld	Uphold rate
1	Investment	11	0	2	9	9%
2	Savings / ISA	1	0	0	1	0%

See every product

Recent decisions

Reference	Date	Firm	Product	Outcome
DRN-6305152	2026-04-29T00:00:00+00:00	Jupiter Unit Trust Managers Limited	investment fund (unit trust held within a self-invested personal pension)	Upheld
DRN-5877645	2026-01-22T00:00:00+00:00	Jupiter Unit Trust Managers Limited	investment fund / unit trust	Partially upheld
DRN-3694934	2023-01-25T00:00:00+00:00	Jupiter Unit Trust Managers Limited	unit trust / investment fund	Not upheld
DRN-3649761	2023-01-10T00:00:00+00:00	Jupiter Unit Trust Managers Limited	Stocks and Shares ISA	Not upheld
DRN-1135862	2019-05-03T00:00:00+00:00	Jupiter Unit Trust Managers Limited	investment - stocks and shares ISA	Not upheld
DRN-9064502	2018-11-27T00:00:00+00:00	Jupiter Unit Trust Managers Limited	unit trust / investment fund	Not upheld
DRN-4041518	2018-11-27T00:00:00+00:00	Jupiter Unit Trust Managers Limited	unit trust / investment fund	Not upheld
DRN-4356528	2018-11-09T00:00:00+00:00	Jupiter Unit Trust Managers Limited	unit trust / investment funds	Not upheld