James Brearley & Sons Limited: Ombudsman complaint record
9 published Financial Ombudsman decisions. 44% of them went the complainant's way.
At a glance
| Decisions published | 9 |
|---|---|
| Upheld | 3 |
| Partially upheld | 2 |
| Not upheld | 4 |
| Uphold rate | 44% |
| Last 30 days | 2 |
| Last 12 months | 4 |
| First decision | 2014-07-25T00:00:00+00:00 |
| Most recent | 2026-06-12T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment mis-selling | 3 | 0 | 0 | 3 | 0% |
| 2 | Account closure without notice | 1 | 0 | 1 | 0 | 50% |
| 3 | General financial advice | 1 | 0 | 0 | 1 | 0% |
| 4 | Pension transfer advice | 1 | 1 | 0 | 0 | 100% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment | 6 | 1 | 1 | 4 | 25% |
| 2 | Pension | 1 | 1 | 0 | 0 | 100% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6405168 | 2026-06-12T00:00:00+00:00 | James Brearley & Sons Limited | investment bond (ISA) | Upheld |
| DRN-6373621 | 2026-05-27T00:00:00+00:00 | James Brearley & Sons Limited | bond (ISA) | Partially upheld |
| DRN-6201370 | 2026-04-20T00:00:00+00:00 | James Brearley & Sons Limited | structured investment product | Upheld |
| DRN-5249810 | 2025-07-10T00:00:00+00:00 | James Brearley & Sons Limited | investment portfolio management | Not upheld |
| DRN-4554798 | 2024-01-12T00:00:00+00:00 | James Brearley & Sons Limited | investment account / custody account | Not upheld |
| DRN-8501887 | 2018-12-11T00:00:00+00:00 | James Brearley & Sons Limited | pension | Upheld |
| DRN-0241213 | 2018-09-26T00:00:00+00:00 | James Brearley & Sons Limited | investment bond | Not upheld |
| DRN-7814189 | 2017-03-07T00:00:00+00:00 | James Brearley & Sons Limited | share dealing account | Partially upheld |