Veste

Jaja Finance Ltd trading as Asda Money Credit Card: Ombudsman complaint record

6 published Financial Ombudsman decisions. 17% of them went the complainant's way.

At a glance

Decisions published6
Upheld1
Partially upheld0
Not upheld5
Uphold rate17%
Last 30 days4
Last 12 months6
First decision2026-04-22T00:00:00+00:00
Most recent2026-06-10T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Credit card610517%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-62750032026-06-10T00:00:00+00:00Jaja Finance Ltd trading as Asda Money Credit Cardcredit cardNot upheld
DRN-62633092026-06-10T00:00:00+00:00Jaja Finance Ltd trading as Asda Money Credit Cardcredit cardNot upheld
DRN-63496372026-06-03T00:00:00+00:00JAJA FINANCE LTD (trading as Asda Money Credit Card)credit cardNot upheld
DRN-64023332026-06-03T00:00:00+00:00JAJA FINANCE LTD trading as Asda Money Credit Cardcredit cardUpheld
DRN-62561552026-04-30T00:00:00+00:00JAJA FINANCE LTD trading as Asda Money Credit Cardcredit cardNot upheld
DRN-62441672026-04-22T00:00:00+00:00Jaja Finance Ltd trading as Asda Money Credit Cardcredit cardNot upheld