Veste

Investengine (UK) Limited: Ombudsman complaint record

10 published Financial Ombudsman decisions. 5% of them went the complainant's way.

At a glance

Decisions published10
Upheld0
Partially upheld1
Not upheld9
Uphold rate5%
Last 30 days1
Last 12 months8
First decision2023-10-05T00:00:00+00:00
Most recent2026-05-28T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Account closure without notice20020%
2ISA / savings administration20020%
3Service failures generally20020%
4Account administration errors10010%
5Investment mis-selling10010%
6Other regulated complaint10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment70070%
2Savings / ISA20020%
3Pension101050%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63528892026-05-28T00:00:00+00:00InvestEngine (UK) Limitedpension - SIPP (Self-Invested Personal Pension) transferPartially upheld
DRN-60612232026-03-16T00:00:00+00:00Investengine (UK) Limitedstocks and shares ISANot upheld
DRN-60208562026-03-12T00:00:00+00:00Investengine (UK) LimitedISA (stocks and shares)Not upheld
DRN-61636532026-03-04T00:00:00+00:00Investengine (UK) Limitedinvestment accountNot upheld
DRN-61432032026-02-27T00:00:00+00:00Investengine (UK) Limitedinvestment platformNot upheld
DRN-57909452026-02-11T00:00:00+00:00Investengine (UK) Limitedinvestment account (ISA and personal pension)Not upheld
DRN-56259072025-12-02T00:00:00+00:00Investengine (UK) LimitedIndividual Savings Account (ISA)Not upheld
DRN-56275782025-12-01T00:00:00+00:00Investengine (UK) LimitedISA (Individual Savings Account)Not upheld