All claim types for Intrum Mortgages UK Finance Limited
5 claim types appearing in Ombudsman decisions involving Intrum Mortgages UK Finance Limited.
All claim types for Intrum Mortgages UK Finance Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Debt collection practices | 3 | 0 | 1 | 2 | 17% |
| 2 | Mortgage administration / arrears handling | 3 | 0 | 0 | 3 | 0% |
| 3 | Complaints handling failures | 1 | 0 | 1 | 0 | 50% |
| 4 | Irresponsible lending | 1 | 0 | 0 | 1 | 0% |
| 5 | Service failures generally | 1 | 1 | 0 | 0 | 100% |