Veste

Interactive Brokers (U.K.) Limited: Ombudsman complaint record

55 published Financial Ombudsman decisions. 23% of them went the complainant's way.

At a glance

Decisions published55
Upheld7
Partially upheld11
Not upheld37
Uphold rate23%
Last 30 days1
Last 12 months29
First decision2023-02-21T00:00:00+00:00
Most recent2026-06-04T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment mis-selling16221219%
2Service failures generally1525830%
3ISA / savings administration714243%
4Account administration errors510420%
5Account closure without notice310233%
6Card / payment disputes20020%
7Other regulated complaint20020%
8Unknown / needs review10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment48783323%
2Savings / ISA302133%
3Pension101050%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-63557532026-06-04T00:00:00+00:00Interactive Brokers (U.K.) Limitedinvestment trading account (ISA)Not upheld
DRN-62363202026-05-15T00:00:00+00:00Interactive Brokers (U.K.) Limitedinvestment trading accountNot upheld
DRN-61256692026-05-06T00:00:00+00:00Interactive Brokers (U.K) Limitedinvestment trading accountNot upheld
DRN-63091752026-04-23T00:00:00+00:00Interactive Brokers (U.K.) Limitedtrading accountNot upheld
DRN-57565362026-03-31T00:00:00+00:00Interactive Brokers (U.K.) LimitedCFD trading within a SIPPUpheld
DRN-61363232026-03-31T00:00:00+00:00Interactive Brokers (U.K.) Limitedstocks and shares ISAUpheld
DRN-59148172026-03-30T00:00:00+00:00Interactive Brokers (U.K.) Limitedinvestment account / securities tradingNot upheld
DRN-59696602026-03-26T00:00:00+00:00Interactive Brokers (U.K.) LimitedStocks and Shares ISAPartially upheld