All claim types for Inclusive Finance Limited
10 claim types appearing in Ombudsman decisions involving Inclusive Finance Limited.
All claim types for Inclusive Finance Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Irresponsible lending | 33 | 7 | 7 | 19 | 32% |
| 2 | Account administration errors | 4 | 1 | 0 | 3 | 25% |
| 3 | Credit file / adverse marker disputes | 4 | 1 | 0 | 3 | 25% |
| 4 | Fraud reimbursement (APP scams) | 3 | 3 | 0 | 0 | 100% |
| 5 | Service failures generally | 2 | 1 | 0 | 1 | 50% |
| 6 | Debt collection practices | 2 | 0 | 0 | 2 | 0% |
| 7 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |
| 8 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 9 | Payday / high-cost short-term credit | 1 | 0 | 0 | 1 | 0% |
| 10 | Complaints handling failures | 1 | 0 | 0 | 1 | 0% |