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IG Trading and Investments Limited: Ombudsman complaint record

13 published Financial Ombudsman decisions. 38% of them went the complainant's way.

At a glance

Decisions published13
Upheld4
Partially upheld2
Not upheld7
Uphold rate38%
Last 30 days5
Last 12 months12
First decision2025-02-14T00:00:00+00:00
Most recent2026-06-05T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment mis-selling420250%
2Complaints handling failures1100100%
3Irresponsible lending10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Investment740357%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64012802026-06-05T00:00:00+00:00IG Trading and Investments Limitedstocks and shares ISAUpheld
DRN-63058472026-06-01T00:00:00+00:00IG Trading and Investments LimitedStocks and Shares ISAPartially upheld
DRN-63417702026-05-20T00:00:00+00:00IG Trading and Investments Limitedinvestment accountNot upheld
DRN-63417772026-05-20T00:00:00+00:00IG Trading and Investments Limitedinvestment accountNot upheld
DRN-63417742026-05-20T00:00:00+00:00IG Trading and Investments Limitedinvestment accountNot upheld
DRN-63626392026-05-15T00:00:00+00:00IG Trading and Investments Limitedinvestment dealing accountPartially upheld
DRN-62634002026-05-12T00:00:00+00:00IG Trading and Investments Limitedshare dealing account and stocks and shares ISANot upheld
DRN-48062282026-03-27T00:00:00+00:00IG Trading and Investments Limitedspread betting and CFD tradingNot upheld