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Hutchison 3G UK Limited trading as Three: Ombudsman complaint record

6 published Financial Ombudsman decisions. 17% of them went the complainant's way.

At a glance

Decisions published6
Upheld1
Partially upheld0
Not upheld5
Uphold rate17%
Last 30 days3
Last 12 months6
First decision2026-04-17T00:00:00+00:00
Most recent2026-06-15T00:00:00+00:00

Most common claim types

No decisions in this period.

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Other regulated product20020%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-61580912026-06-15T00:00:00+00:00Hutchison 3G UK Limited (trading as Three)fixed sum loan (device plan agreement)Not upheld
DRN-62916242026-06-08T00:00:00+00:00Hutchison 3G UK Limited trading as Threecredit agreement for mobile phone handsetsNot upheld
DRN-61647632026-06-02T00:00:00+00:00Hutchison 3G UK Limited (trading as Three)device plan / mobile phone agreementNot upheld
DRN-63583082026-05-14T00:00:00+00:00Hutchison 3G UK Limited trading as Threefixed sum loanNot upheld
DRN-61619242026-04-21T00:00:00+00:00Hutchison 3G UK Limited trading as Threefixed sum loanUpheld
DRN-61376892026-04-17T00:00:00+00:00Hutchison 3G UK Limited trading as Threeconsumer credit - fixed sum loansNot upheld