Veste

Hub Financial Solutions Limited: Ombudsman complaint record

41 published Financial Ombudsman decisions. 29% of them went the complainant's way.

At a glance

Decisions published41
Upheld11
Partially upheld2
Not upheld28
Uphold rate29%
Last 30 days0
Last 12 months3
First decision2017-10-27T00:00:00+00:00
Most recent2026-04-06T00:00:00+00:00

Most common claim types

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Pension transfer advice1010910%
2Mortgage advice complaints1000100%
3Service failures generally860275%
4General financial advice512240%
5Account administration errors3300100%
6Mortgage administration / arrears handling10010%
7Investment mis-selling10010%

See every claim type

Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Pension261111444%
2Mortgage1201114%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-61561052026-04-06T00:00:00+00:00HUB Financial Solutions Limitedpension - annuityNot upheld
DRN-62114232026-03-13T00:00:00+00:00Hub Financial Solutions LimitedannuityUpheld
DRN-55585202025-08-20T00:00:00+00:00Hub Financial Solutions LimitedNot upheld
DRN-49560132024-12-17T00:00:00+00:00Hub Financial Solutions Limitedpension annuityUpheld
DRN-49135582024-10-22T00:00:00+00:00Hub Financial Solutions Limitedpension annuityNot upheld
DRN-50363582024-10-17T00:00:00+00:00Hub Financial Solutions Limitedpension - annuityUpheld
DRN-48753222024-09-06T00:00:00+00:00Hub Financial Solutions LimitedpensionUpheld
DRN-49734342024-08-28T00:00:00+00:00Hub Financial Solutions Limitedcare annuityNot upheld