All claim types for HL Partnership Limited
10 claim types appearing in Ombudsman decisions involving HL Partnership Limited.
All claim types for HL Partnership Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage advice complaints | 8 | 2 | 1 | 5 | 31% |
| 2 | Irresponsible lending | 6 | 2 | 0 | 4 | 33% |
| 3 | Mortgage administration / arrears handling | 5 | 1 | 2 | 2 | 40% |
| 4 | Travel / life insurance claim disputes | 3 | 1 | 0 | 2 | 33% |
| 5 | General financial advice | 3 | 0 | 0 | 3 | 0% |
| 6 | Fraud reimbursement (APP scams) | 2 | 1 | 0 | 1 | 50% |
| 7 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 8 | PPI mis-selling | 1 | 0 | 0 | 1 | 0% |
| 9 | Service failures generally | 1 | 0 | 0 | 1 | 0% |
| 10 | Account administration errors | 1 | 0 | 0 | 1 | 0% |