Hastings Financial Services Limited: Ombudsman complaint record
14 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 14 |
|---|---|
| Upheld | 0 |
| Partially upheld | 0 |
| Not upheld | 14 |
| Uphold rate | 0% |
| Last 30 days | 0 |
| Last 12 months | 13 |
| First decision | 2024-11-15T00:00:00+00:00 |
| Most recent | 2026-04-10T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Irresponsible lending | 10 | 0 | 0 | 10 | 0% |
| 2 | Fraud reimbursement (APP scams) | 2 | 0 | 0 | 2 | 0% |
| 3 | Motor insurance, claim handling | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Personal loan | 12 | 0 | 0 | 12 | 0% |
| 2 | Motor insurance | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6235028 | 2026-04-10T00:00:00+00:00 | Hastings Financial Services Limited | loan | Not upheld |
| DRN-6174900 | 2026-03-30T00:00:00+00:00 | Hastings Financial Services Limited | loan | Not upheld |
| DRN-6157514 | 2026-03-24T00:00:00+00:00 | Hastings Financial Services Limited | loan | Not upheld |
| DRN-6203220 | 2026-03-11T00:00:00+00:00 | Hastings Financial Services Limited | loan | Not upheld |
| DRN-5934111 | 2026-02-05T00:00:00+00:00 | Hastings Financial Services Limited | loan | Not upheld |
| DRN-5833114 | 2025-12-16T00:00:00+00:00 | Hastings Financial Services Limited | personal loan | Not upheld |
| DRN-5755138 | 2025-12-10T00:00:00+00:00 | Hastings Financial Services Limited | personal loan | Not upheld |
| DRN-5991433 | 2025-12-02T00:00:00+00:00 | Hastings Financial Services Limited | fixed sum loan | Not upheld |