All claim types for Hampshire Trust Bank Plc
8 claim types appearing in Ombudsman decisions involving Hampshire Trust Bank Plc.
All claim types for Hampshire Trust Bank Plc
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Mortgage administration / arrears handling | 7 | 0 | 0 | 7 | 0% |
| 2 | Service failures generally | 6 | 2 | 0 | 4 | 33% |
| 3 | Account administration errors | 2 | 0 | 0 | 2 | 0% |
| 4 | Investment mis-selling | 1 | 1 | 0 | 0 | 100% |
| 5 | Irresponsible lending | 1 | 0 | 0 | 1 | 0% |
| 6 | Credit file / adverse marker disputes | 1 | 0 | 0 | 1 | 0% |
| 7 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 8 | Goods and services under S75 | 1 | 1 | 0 | 0 | 100% |