All claim types for Freetrade Limited
7 claim types appearing in Ombudsman decisions involving Freetrade Limited.
All claim types for Freetrade Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 12 | 5 | 2 | 5 | 50% |
| 2 | Investment mis-selling | 7 | 3 | 0 | 4 | 43% |
| 3 | Account administration errors | 6 | 2 | 0 | 4 | 33% |
| 4 | Account closure without notice | 4 | 0 | 1 | 3 | 12% |
| 5 | Other regulated complaint | 3 | 1 | 0 | 2 | 33% |
| 6 | Pension transfer advice | 2 | 1 | 0 | 1 | 50% |
| 7 | Fraud reimbursement (APP scams) | 1 | 1 | 0 | 0 | 100% |