FirstRand Bank Limited trading as MotoNovo Finance: Ombudsman complaint record
2 published Financial Ombudsman decisions. 0% of them went the complainant's way.
At a glance
| Decisions published | 2 |
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| Upheld | 0 |
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| Partially upheld | 0 |
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| Not upheld | 2 |
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| Uphold rate | 0% |
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| Last 30 days | 0 |
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| Last 12 months | 2 |
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| First decision | 2026-04-02T00:00:00+00:00 |
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| Most recent | 2026-04-24T00:00:00+00:00 |
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Most common claim types
No decisions in this period.
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Products complained about
See every product
Recent decisions
| Reference | Date | Firm | Product | Outcome |
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| DRN-6297541 | 2026-04-24T00:00:00+00:00 | FirstRand Bank Limited trading as MotoNovo Finance | car finance | Not upheld |
| DRN-6237340 | 2026-04-02T00:00:00+00:00 | FirstRand Bank Limited trading as Motonovo Finance | hire purchase agreement (car finance) | Not upheld |