Ferrari Financial Services GmbH: Ombudsman complaint record
4 published Financial Ombudsman decisions. 38% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 1 |
| Partially upheld | 1 |
| Not upheld | 2 |
| Uphold rate | 38% |
| Last 30 days | 1 |
| Last 12 months | 2 |
| First decision | 2022-03-18T00:00:00+00:00 |
| Most recent | 2026-05-19T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Goods and services under S75 | 3 | 0 | 1 | 2 | 17% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor finance (PCP / HP) | 4 | 1 | 1 | 2 | 38% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6366577 | 2026-05-19T00:00:00+00:00 | Ferrari Financial Services GmbH | hire purchase agreement | Upheld |
| DRN-5947766 | 2025-11-13T00:00:00+00:00 | Ferrari Financial Services GmbH | hire purchase agreement (car finance) | Not upheld |
| DRN-4604564 | 2024-04-25T00:00:00+00:00 | Ferrari Financial Services GmbH | hire-purchase agreement | Not upheld |
| DRN-3184472 | 2022-03-18T00:00:00+00:00 | Ferrari Financial Services GmbH | hire purchase agreement | Partially upheld |