Veste

FCE Bank Plc trading as Ford Credit: Ombudsman complaint record

5 published Financial Ombudsman decisions. 20% of them went the complainant's way.

At a glance

Decisions published5
Upheld0
Partially upheld2
Not upheld3
Uphold rate20%
Last 30 days4
Last 12 months5
First decision2026-04-03T00:00:00+00:00
Most recent2026-06-10T00:00:00+00:00

Most common claim types

No decisions in this period.

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Products complained about

#NameComplaintsUpheldPartially upheldNot upheldUphold rate
1Motor finance (PCP / HP)101050%

See every product

Recent decisions

ReferenceDateFirmProductOutcome
DRN-64160162026-06-10T00:00:00+00:00FCE Bank Plc trading as Ford Credithire purchase agreement / car financePartially upheld
DRN-61848702026-06-01T00:00:00+00:00FCE Bank Plc trading as Ford Credithire purchase agreementNot upheld
DRN-63085412026-05-29T00:00:00+00:00FCE Bank Plc trading as Ford Credithire purchase agreementNot upheld
DRN-61366092026-05-22T00:00:00+00:00FCE Bank Plc trading as Ford Credithire purchase agreementNot upheld
DRN-62692722026-04-03T00:00:00+00:00FCE Bank Plc (trading as Ford Credit)hire purchase agreement (car finance)Partially upheld