All claim types for Europ Assistance S.A.
6 claim types appearing in Ombudsman decisions involving Europ Assistance S.A..
All claim types for Europ Assistance S.A.
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Travel / life insurance claim disputes | 32 | 9 | 0 | 23 | 28% |
| 2 | Home insurance claim disputes | 17 | 6 | 4 | 7 | 47% |
| 3 | Service failures generally | 5 | 3 | 1 | 1 | 70% |
| 4 | Motor insurance, claim handling | 3 | 2 | 0 | 1 | 67% |
| 5 | Other regulated complaint | 3 | 1 | 2 | 0 | 67% |
| 6 | Account administration errors | 1 | 0 | 1 | 0 | 50% |