eToro (UK) Limited: Ombudsman complaint record
7 published Financial Ombudsman decisions. 29% of them went the complainant's way.
At a glance
| Decisions published | 7 |
|---|---|
| Upheld | 1 |
| Partially upheld | 2 |
| Not upheld | 4 |
| Uphold rate | 29% |
| Last 30 days | 2 |
| Last 12 months | 7 |
| First decision | 2026-02-19T00:00:00+00:00 |
| Most recent | 2026-05-22T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment mis-selling | 1 | 0 | 1 | 0 | 50% |
| 2 | Irresponsible lending | 1 | 1 | 0 | 0 | 100% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment | 7 | 1 | 2 | 4 | 29% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6322967 | 2026-05-22T00:00:00+00:00 | eToro (UK) Limited | Contract for Differences (CFD) | Not upheld |
| DRN-6289788 | 2026-05-19T00:00:00+00:00 | eToro (UK) Limited | investment account | Partially upheld |
| DRN-6288891 | 2026-05-06T00:00:00+00:00 | eToro (UK) Limited | trading account / investment services | Not upheld |
| DRN-6202353 | 2026-04-24T00:00:00+00:00 | eToro (UK) Limited | trading account | Not upheld |
| DRN-6080041 | 2026-04-17T00:00:00+00:00 | eToro (UK) Limited | investment trading account | Not upheld |
| DRN-6059136 | 2026-03-03T00:00:00+00:00 | ETORO (UK) LIMITED | leveraged trading account (CFDs, Cryptocurrencies, Stocks) | Upheld |
| DRN-5778764 | 2026-02-19T00:00:00+00:00 | ETORO (UK) LIMITED | contract for difference (CFD) and cryptocurrency trading | Partially upheld |