ERGO UK Specialty Limited: Ombudsman complaint record
4 published Financial Ombudsman decisions. 12% of them went the complainant's way.
At a glance
| Decisions published | 4 |
|---|---|
| Upheld | 0 |
| Partially upheld | 1 |
| Not upheld | 3 |
| Uphold rate | 12% |
| Last 30 days | 1 |
| Last 12 months | 3 |
| First decision | 2020-08-08T00:00:00+00:00 |
| Most recent | 2026-06-03T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Home insurance claim disputes | 1 | 0 | 0 | 1 | 0% |
| 2 | Travel / life insurance claim disputes | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Home insurance | 1 | 0 | 0 | 1 | 0% |
| 2 | Other regulated product | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6400437 | 2026-06-03T00:00:00+00:00 | ERGO UK Specialty Limited | insurance | Partially upheld |
| DRN-6215321 | 2026-04-16T00:00:00+00:00 | ERGO UK Specialty Limited | contents insurance | Not upheld |
| DRN-5961175 | 2026-03-11T00:00:00+00:00 | ERGO UK Specialty Limited | property insurance | Not upheld |
| DRN-2072412 | 2020-08-08T00:00:00+00:00 | ERGO UK Specialty Limited | commercial property insurance | Not upheld |