East End Fair Finance Limited trading as Fair Finance: Ombudsman complaint record
5 published Financial Ombudsman decisions. 60% of them went the complainant's way.
At a glance
| Decisions published | 5 |
|---|---|
| Upheld | 2 |
| Partially upheld | 2 |
| Not upheld | 1 |
| Uphold rate | 60% |
| Last 30 days | 2 |
| Last 12 months | 5 |
| First decision | 2026-04-01T00:00:00+00:00 |
| Most recent | 2026-06-05T00:00:00+00:00 |
Most common claim types
No decisions in this period.
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Personal loan | 4 | 2 | 1 | 1 | 62% |
| 2 | Other regulated product | 1 | 0 | 1 | 0 | 50% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6382321 | 2026-06-05T00:00:00+00:00 | East End Fair Finance Limited trading as Fair Finance | loan | Upheld |
| DRN-6206051 | 2026-06-04T00:00:00+00:00 | East End Fair Finance Limited trading as Fair Finance | instalment loan | Not upheld |
| DRN-6150832 | 2026-05-05T00:00:00+00:00 | East End Fair Finance Limited trading as Fair Finance | high-cost short-term loan | Partially upheld |
| DRN-6227424 | 2026-04-02T00:00:00+00:00 | East End Fair Finance Limited trading as Fair Finance | loan | Partially upheld |
| DRN-6240793 | 2026-04-01T00:00:00+00:00 | East End Fair Finance Limited trading as Fair Finance | loan | Upheld |