DAVIES MGA SERVICES LIMITED: Ombudsman complaint record
6 published Financial Ombudsman decisions. 50% of them went the complainant's way.
At a glance
| Decisions published | 6 |
|---|---|
| Upheld | 3 |
| Partially upheld | 0 |
| Not upheld | 3 |
| Uphold rate | 50% |
| Last 30 days | 1 |
| Last 12 months | 2 |
| First decision | 2024-03-04T00:00:00+00:00 |
| Most recent | 2026-05-20T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 2 | 2 | 0 | 0 | 100% |
| 2 | Account administration errors | 1 | 0 | 0 | 1 | 0% |
| 3 | Home insurance claim disputes | 1 | 1 | 0 | 0 | 100% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor insurance | 2 | 1 | 0 | 1 | 50% |
| 2 | Other regulated product | 2 | 2 | 0 | 0 | 100% |
| 3 | Home insurance | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6275991 | 2026-05-20T00:00:00+00:00 | Davies MGA Services Limited | motor insurance | Not upheld |
| DRN-5704854 | 2025-11-21T00:00:00+00:00 | DAVIES MGA SERVICES LIMITED | Not upheld | |
| DRN-5255568 | 2025-03-18T00:00:00+00:00 | DAVIES MGA SERVICES LIMITED | home insurance | Not upheld |
| DRN-5330102 | 2025-03-06T00:00:00+00:00 | DAVIES MGA SERVICES LIMITED | insurance | Upheld |
| DRN-5103250 | 2024-10-24T00:00:00+00:00 | DAVIES MGA SERVICES LIMITED | insurance | Upheld |
| DRN-4656824 | 2024-03-04T00:00:00+00:00 | DAVIES MGA SERVICES LIMITED | car insurance | Upheld |