All claim types for Curve UK Limited
8 claim types appearing in Ombudsman decisions involving Curve UK Limited.
All claim types for Curve UK Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 16 | 9 | 1 | 6 | 59% |
| 2 | Account administration errors | 11 | 4 | 1 | 6 | 41% |
| 3 | Card / payment disputes | 11 | 1 | 1 | 9 | 14% |
| 4 | Account closure without notice | 3 | 0 | 0 | 3 | 0% |
| 5 | Complaints handling failures | 3 | 3 | 0 | 0 | 100% |
| 6 | Fraud reimbursement (APP scams) | 3 | 0 | 1 | 2 | 17% |
| 7 | Irresponsible lending | 1 | 0 | 0 | 1 | 0% |
| 8 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |