All claim types for Curtis Banks Limited
9 claim types appearing in Ombudsman decisions involving Curtis Banks Limited.
All claim types for Curtis Banks Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment mis-selling | 19 | 8 | 3 | 8 | 50% |
| 2 | Account administration errors | 14 | 5 | 3 | 6 | 46% |
| 3 | Pension transfer advice | 6 | 3 | 2 | 1 | 67% |
| 4 | Service failures generally | 6 | 4 | 0 | 2 | 67% |
| 5 | General financial advice | 3 | 1 | 2 | 0 | 67% |
| 6 | Other regulated complaint | 1 | 0 | 1 | 0 | 50% |
| 7 | ISA / savings administration | 1 | 0 | 0 | 1 | 0% |
| 8 | Card / payment disputes | 1 | 0 | 0 | 1 | 0% |
| 9 | Complaints handling failures | 1 | 0 | 0 | 1 | 0% |