Crowdcube Capital Limited: Ombudsman complaint record
53 published Financial Ombudsman decisions. 12% of them went the complainant's way.
At a glance
| Decisions published | 53 |
|---|---|
| Upheld | 6 |
| Partially upheld | 1 |
| Not upheld | 46 |
| Uphold rate | 12% |
| Last 30 days | 0 |
| Last 12 months | 11 |
| First decision | 2020-05-07T00:00:00+00:00 |
| Most recent | 2026-04-23T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment mis-selling | 39 | 2 | 1 | 36 | 6% |
| 2 | Account administration errors | 5 | 1 | 0 | 4 | 20% |
| 3 | Service failures generally | 4 | 2 | 0 | 2 | 50% |
| 4 | General financial advice | 1 | 1 | 0 | 0 | 100% |
| 5 | Irresponsible lending | 1 | 0 | 0 | 1 | 0% |
| 6 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Investment | 50 | 6 | 1 | 43 | 13% |
| 2 | Overdraft | 1 | 0 | 0 | 1 | 0% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6204160 | 2026-04-23T00:00:00+00:00 | Crowdcube Capital Limited | investment/crowdfunding | Not upheld |
| DRN-5993471 | 2026-03-25T00:00:00+00:00 | Crowdcube Capital Limited | investment - crowdfunding shares | Not upheld |
| DRN-5413439 | 2026-02-13T00:00:00+00:00 | Crowdcube Capital Limited | investment account (General Investment Account - GIA) | Not upheld |
| DRN-5803964 | 2026-02-04T00:00:00+00:00 | Crowdcube Capital Limited | investment - equity crowdfunding | Not upheld |
| DRN-6127530 | 2026-02-04T00:00:00+00:00 | Crowdcube Capital Limited | investment/equity crowdfunding | Not upheld |
| DRN-5838520 | 2026-02-04T00:00:00+00:00 | Crowdcube Capital Limited | investment/crowdfunding shares | Not upheld |
| DRN-5938073 | 2026-02-04T00:00:00+00:00 | Crowdcube Capital Limited | investment platform / crowdfunding shares | Not upheld |
| DRN-5925586 | 2026-02-04T00:00:00+00:00 | Crowdcube Capital Limited | investment - equity crowdfunding | Not upheld |