All claim types for Creation Consumer Finance Limited
13 claim types appearing in Ombudsman decisions involving Creation Consumer Finance Limited.
All claim types for Creation Consumer Finance Limited
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Goods and services under S75 | 14 | 1 | 1 | 12 | 11% |
| 2 | Irresponsible lending | 7 | 0 | 0 | 7 | 0% |
| 3 | Credit file / adverse marker disputes | 5 | 0 | 0 | 5 | 0% |
| 4 | Service failures generally | 4 | 1 | 1 | 2 | 38% |
| 5 | Mortgage administration / arrears handling | 2 | 1 | 0 | 1 | 50% |
| 6 | Buy-now-pay-later | 2 | 0 | 0 | 2 | 0% |
| 7 | Other regulated complaint | 1 | 0 | 0 | 1 | 0% |
| 8 | PCP / HP mis-selling | 1 | 0 | 0 | 1 | 0% |
| 9 | PPI mis-selling | 1 | 1 | 0 | 0 | 100% |
| 10 | Account closure without notice | 1 | 0 | 0 | 1 | 0% |
| 11 | Card / payment disputes | 1 | 0 | 0 | 1 | 0% |
| 12 | Account administration errors | 1 | 0 | 0 | 1 | 0% |
| 13 | Investment mis-selling | 1 | 0 | 0 | 1 | 0% |