Convex Insurance UK Limited: Ombudsman complaint record
3 published Financial Ombudsman decisions. 67% of them went the complainant's way.
At a glance
| Decisions published | 3 |
|---|---|
| Upheld | 2 |
| Partially upheld | 0 |
| Not upheld | 1 |
| Uphold rate | 67% |
| Last 30 days | 1 |
| Last 12 months | 1 |
| First decision | 2024-03-21T00:00:00+00:00 |
| Most recent | 2026-05-26T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Motor insurance, claim handling | 1 | 1 | 0 | 0 | 100% |
| 2 | Travel / life insurance claim disputes | 1 | 1 | 0 | 0 | 100% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 3 | 2 | 0 | 1 | 67% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6254398 | 2026-05-26T00:00:00+00:00 | Convex Insurance UK Limited | business protection insurance | Not upheld |
| DRN-4862126 | 2024-06-20T00:00:00+00:00 | Convex Insurance UK Limited | insurance | Upheld |
| DRN-4655000 | 2024-03-21T00:00:00+00:00 | Convex Insurance UK Limited | insurance — equine/horse insurance | Upheld |