CMC Markets UK plc: Ombudsman complaint record

32 published Financial Ombudsman decisions. 23% of them went the complainant's way.

At a glance

Decisions published	32
Upheld	6
Partially upheld	3
Not upheld	23
Uphold rate	23%
Last 30 days	2
Last 12 months	4
First decision	2013-05-09T00:00:00+00:00
Most recent	2026-06-18T00:00:00+00:00

Most common claim types

#	Name	Complaints	Upheld	Partially upheld	Not upheld	Uphold rate
1	Investment mis-selling	13	0	2	11	8%
2	Other regulated complaint	7	2	0	5	29%
3	Service failures generally	5	2	1	2	50%
4	Account closure without notice	2	0	0	2	0%
5	Fraud reimbursement (APP scams)	1	1	0	0	100%
6	Account administration errors	1	0	0	1	0%
7	Travel / life insurance claim disputes	1	0	0	1	0%

See every claim type

Products complained about

#	Name	Complaints	Upheld	Partially upheld	Not upheld	Uphold rate
1	Investment	30	5	3	22	22%

See every product

Recent decisions

Reference	Date	Firm	Product	Outcome
DRN-6436972	2026-06-18T00:00:00+00:00	CMC Markets UK plc	CFD trading and spread betting accounts	Not upheld
DRN-6413980	2026-06-17T00:00:00+00:00	CMC Markets UK plc	trading account	Partially upheld
DRN-6135785	2026-03-27T00:00:00+00:00	CMC Markets UK plc	Contracts for Difference (CFDs) - currency pairs	Not upheld
DRN-5861275	2025-12-10T00:00:00+00:00	CMC Markets UK plc	spread betting	Not upheld
DRN-5030449	2025-03-24T00:00:00+00:00	CMC Markets UK plc	spread betting	Not upheld
DRN-3784675	2024-01-23T00:00:00+00:00	CMC Markets UK plc	trading account	Not upheld
DRN-3891753	2023-11-13T00:00:00+00:00	CMC Markets UK plc	Contracts for Difference (CFD) trading account	Not upheld
DRN-3637576	2023-08-18T00:00:00+00:00	CMC Markets UK plc	Contracts for Difference (CFD)	Partially upheld