Clegg Gifford & Co Limited: Ombudsman complaint record
8 published Financial Ombudsman decisions. 44% of them went the complainant's way.
At a glance
| Decisions published | 8 |
|---|---|
| Upheld | 3 |
| Partially upheld | 1 |
| Not upheld | 4 |
| Uphold rate | 44% |
| Last 30 days | 0 |
| Last 12 months | 1 |
| First decision | 2018-12-14T00:00:00+00:00 |
| Most recent | 2026-05-07T00:00:00+00:00 |
Most common claim types
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Service failures generally | 7 | 3 | 1 | 3 | 50% |
Products complained about
| # | Name | Complaints | Upheld | Partially upheld | Not upheld | Uphold rate |
|---|---|---|---|---|---|---|
| 1 | Other regulated product | 4 | 1 | 1 | 2 | 38% |
| 2 | Motor insurance | 3 | 2 | 0 | 1 | 67% |
Recent decisions
| Reference | Date | Firm | Product | Outcome |
|---|---|---|---|---|
| DRN-6131838 | 2026-05-07T00:00:00+00:00 | Clegg Gifford & Co Limited | commercial insurance | Not upheld |
| DRN-5399472 | 2025-05-15T00:00:00+00:00 | Clegg Gifford & Co Limited | fleet motor insurance | Upheld |
| DRN-5212395 | 2025-03-17T00:00:00+00:00 | Clegg Gifford & Co Limited | insurance | Upheld |
| DRN-4966686 | 2024-09-19T00:00:00+00:00 | Clegg Gifford & Co Limited | insurance | Not upheld |
| DRN-4585126 | 2024-02-20T00:00:00+00:00 | Clegg Gifford & Co Limited | insurance | Partially upheld |
| DRN-2842095 | 2021-08-11T00:00:00+00:00 | Clegg Gifford & Co Limited | commercial motor insurance | Not upheld |
| DRN-2793002 | 2021-08-09T00:00:00+00:00 | Clegg Gifford & Co Limited | insurance | Not upheld |
| DRN-5569665 | 2018-12-14T00:00:00+00:00 | Clegg Gifford & Co Limited | motor trade vehicle insurance | Upheld |